Terms

These terms cover your use of fullhous.io. They do not cover the work itself — if you engage us, the engagement is governed by the agreement we sign with you, and where the two disagree, that agreement wins.

Every result published on this site came from the venue it is attributed to. We have not rounded numbers up, extrapolated them, or invented them.

Results from one venue are not a forecast for yours. Market, capacity, price point, season and how fast you answer the phone all change the outcome. Anything we tell you about your own venue will be based on your numbers, not these.

The twenty-tours-in-thirty-days guarantee is real and the conditions attached to it are published on the pricing page. It applies from onboarding and assumes we receive the footage and calendar access requested in the first week. It is not a guarantee of bookings or of revenue — we book tours; you close them.

Advertising spend is paid by you, directly to the advertising platform. We do not take a percentage of it and we do not mark it up. We are not responsible for a platform suspending or rejecting an account, though we will help you sort it out.

The Fullhous name, logo and brand system belong to us. Footage you supply remains yours. Creative we produce from your footage is yours to keep and use once it has been paid for.

To the extent the law allows, our liability for anything arising out of this site or our services is limited to the fees you have paid us in the preceding three months. We are not liable for lost profits or for consequential loss.

[TODO(client): insert the state whose law governs — usually where the business is registered.] Any dispute will be handled in the courts of that state.